The Mandela Effect and Coaching in International Education

By Simon King and Ilham Nasser (Creative Associates)

How do these two concepts connect? Let’s describe them both and then search for a connection.

The Mandela Effect

The Mandela Effect occurs when many people believe that something occurred when, in fact, it did not. The term’s origins are from 2009, when many people seemingly recalled that Nelson Mandela died in prison in the 1980s. In fact, Mandela died on Dec. 5, 2013. I’m still not quite sure how so many people believed this of the future President of South Africa, but there you go.

The external coaching model, the standard approach to teacher support and professional development in sub-Saharan Africa, involves sending an external coach to observe teachers and provide constructive feedback. This process, often spanning an entire day, includes the coach’s visit to a remote rural school, observing the teacher’s methods and subsequent feedback. The coach’s observations are then documented for potential further analysis and improvement.

It is safe to say that it is accepted through practice and opinion in international education that coaching “works.” For example, on many organization’s websites (including our own!), it is mentioned that external coaching is supported through literature and documentation. Many frameworks, reports and “how-to” guides support best practices for external coaching.

Truthfully, limited evidence connects coaching to student learning outcomes. It seems that belief in the effectiveness of external coaching in education might well be an excellent example of the Mandela Effect. The majority believe this to be true, but there is a lack of evidence to support this idea. How did this come about? 

What led to the development of the coaching model?

It is hard to follow the breadcrumbs to find the origin of the cascade coaching model. One source we spoke to said the motivation behind external coaches traveling out to schools was that it was easy to administer, provided measurable results and the implementor retained control of teacher professional development.

In most countries, coaching is not the preferred approach to teacher support.

Also, hey, it’s coaching! It’s great. Right?

The cascading coaching model is unusual outside of international development education. While training for new education programs is frequently cascaded down to teachers in many countries, the external coaching model is far less prevalent. It is more normalized in countries with heavy donors and NGO support.

So, what does literature say about coaching and teacher change?

Evidence suggests that a coaching model is not ideal for teacher change. For example, Thomas Guskey stated that what does not work is “. . . logic, reason and philosophical arguments,” which is the very essence of the external coaching model. He says that education researchers and policymakers frequently use this approach due to a flawed understanding of how effective change occurs in individuals, which almost always starts as an emotional journey.

Choose coaching or accountability, but you cannot have both.

Coaching is also believed to provide a mentoring relationship between a professional expert and teachers to improve their professional skills. Despite these good intentions, in many instances, it becomes an evaluative rather than a supportive and collaborative relationship. This happens when administrators are assigned as coaches, which requires them to wear two hats: evaluators and mentors. In this scenario, teachers mainly focus on teacher-centered curriculum delivery over student-centered learning. Poor learning outcomes always follow.

Follow the natural path laid out by the teachers.

So, what is the alternative?

One of the biggest challenges with coaching concerns “cascading,” which finishes with a coach-teacher conversation. This might be okay if schools had a single classroom and teacher. However, each school consists of a cluster of teachers and classrooms. When you survey teachers about who supports their instructional practice, the majority mention colleagues and head teachers. Coaches hardly get a look-in.

However, many attempts to introduce teacher collaboration in Sub-Saharan Africa have struggled. Why? Because individual teacher coaching is seen as the solution to teacher support, and if formal or informal teacher collaboration exists, it is often an add-on or bonus—never the central approach.  

The teacher’s journey of growth is personal.

Let’s return to the definition of a “coach,” like in sports. A coach has deep experience in one type of sport and the skills needed to improve in a trainee, but is this transferable to a veteran versus novice teaching relationship?

Teacher development is a personal and contextual journey of growth. This means it takes a long-term relationship between the learner and the expert to be trusting and supportive. It also means that it is socially and culturally constructed. In constructing new knowledge, adult learning is socially motivated. A teacher needs a long-term professional relationship that offers space for trial and error and a self-paced learning process. The question is, who can play that role? One model that may be cost-effective and has shown some promise is identifying a veteran teacher in the school itself who takes the role of mentoring and coaching novice teachers. They can be compensated for taking that role. Another model that has shown promise is teacher circles, which offer novice and veteran teachers a chance to grow their skills together. In these communities of practice, teachers are equal and function as a sounding board for each other. In both models, teachers are owners of their learning, and they are also partners with others.  

So, do we keep tweaking the external coaching model or try something else?

We need to consider two concepts: system strengthening and system transformation.

System strengthening would involve tweaking and improving the existing coaching model to achieve slightly better outcomes. Systems transformation is necessary when more conceptual change is needed. This process can facilitate innovative and contextualized system approaches rather than continuing to work with the system as designed.

We don’t like change

The theory of loss aversion is a cognitive bias that claims that humans are more impacted by the possibility of loss and risk than the potential of gaining. When we work with an education system, it feels far less risky to tweak what exists than to make significant changes.

Systems transformation also does not necessarily require an increase in spending. But what it does require is challenging our habits and behaviors.


Simon King serves as Senior Manager of Evaluation and Research. Simon’s technical support for education programs is multifaceted, encompassing evaluation and learning, implementation, system strengthening, and behavioral economics.  Before working in development, Simon spent many years teaching middle and high school mathematics in many countries, including two years as a volunteer teacher for Volunteer Services Overseas (VSO) in Chipata, Zambia. After moving to the USA, Simon served as a department chair, high school director and school principal.  Simon uses his experience in the classroom and supporting teachers as the foundation for his role at Creative Associates. 

Ilham Nasser is A Senior Advisor in Creative’s Education for Development division with a focus on MENA. She has been advising on teacher training design and implementation, curriculum development, SEL and early childhood education in several of Creative’s projects. Before that, Ilham spent more than 15 years in teacher education and in-service teacher professional development, especially working with children aged 3 to 8 in social and political contexts. She worked as a classroom teacher and counselor for five years. Ilham has conducted research and published studies on teacher development, SEL in early years and education change.

 

The Friday Learning Lab

This series explores education programming and suggests where system “transformation” is more necessary than system “strengthening.” We’ll examine why many components of education programs (specifically Foundational Literacy and Numeracy) are often born out of habit and gut instinct rather than evidence and practice. We’ll suggest alternative pathways supported by research and practice in education and the social sciences. 

We don’t have all the answers

It’s our desire to enthusiastically encourage discourse and discussion that leads to greater collaboration and understanding of how to support students, educators and other stakeholders. But we cannot effectively support local education systems unless we have an international education sector with a culture that encourages innovation rather than just repeating habits and behaviors that have already had little impact. Join us in this conversation and be a part of the journey to critically examine education systems, our ingrained approaches and sparks of innovation with the potential to move the needle on children’s literacy.

Leveraging AI for Transformative Education

Written by BEC member Team4Tech (Jody Britten, Head of Research and Innovation, Team4Tech, and Paul Atherton, Fab Inc.)

Artificial intelligence (AI) continues to emerge as a possible solution to many of our greatest education challenges. The community of thought leaders at Ai-for-Education.org are working to revolutionize how education can harness the power of AI in safe, sustainable, and supported ways. 

The vision for Ai-for-Education.org is to ensure equitable access to AI’s potential to improve learning—inclusive of all children and teachers, irrespective of their socioeconomic status. Traditional education systems often struggle to meet the diverse needs of students, resulting in unequal learning opportunities. We are collaborating to guide the development of AI educational tools in low- and middle-income countries (LMICs), and are investing in AI development, supporting innovations, and helping to facilitate necessary conversations to ensure that AI use and access does not create further inequity for educators and learners globally. 

AI for Education has engaged stakeholders through open facilitated discussions, making every effort to encourage open and accessible global conversations. To date, stakeholders have included educators, NGO leaders, policymakers, professional organizations, thought leaders, and EdTech and AI developers from the private sector. 

Drawing from our convening on AI & Assessments, our work has resulted in critical findings, including: 

  1. When we talk with stakeholders about how AI can help plan and develop fair, valid, and valuable assessments for teachers, learners, and other stakeholders, there is clear evidence around three shared concerns. We can organize those concerns into three consistent focus areas: accuracy, transparency (or explainability), and scalability. 

a. Accuracy focuses on how well AI performs when predicting or classifying data and helping us draw conclusions about student learning. 

b. Transparency focuses on our ability to understand and interpret the decisions or predictions made by AI models so that we leverage human oversight without replicating human errors. 

c. Scalability is the ability of the AI system to efficiently expand its operations and adapt to the increased scope and complexities that come with growth. As such, we need to ensure that  AI tools are transferable, contextually and culturally appropriate, and equitable regarding associated data and training costs.

2. Stakeholders have identified technical challenges with using AI for marking, analyzing, and improving learning. While there was agreement that using AI for assessing and evaluating student work will free teachers from a time-consuming task, we need to think more about using freed-up time to improve the quality of learning. Stakeholders have also shared the potential for AI to support the analysis and understanding of assessment data on a larger scale (including multi-country or multi-context issues). The development of tools to support AI in assessment presents an opportunity to rethink typical modes of student assessment. Stakeholders also consistently identified the financial barriers to using AI, including data analysis and high infrastructure costs to operate AI assessment tools at scale. 

The potential is vast. We recognize the need to prioritize as a sector, directing our efforts into investing in the ideas and tools that hold the most promise. After diving deep into assessments, we stepped back and hosted a working group discussion on practical ideas of how AI can enhance education. Using AI tools for translation and personalized learning emerged as the top priorities for our community. Does this resonate with your experience and context? Building on the discussion, we have put out a long list of ideas on how AI can help with education. Please cast your vote at https://ai-for-education.org/use-cases/

We continue to share ongoing training opportunities and community discussions around the work of AI in Education with educators through the Team4Tech Global Community of Practice. Educators and nonprofit leaders working to serve learners in under-resourced communities are welcome to join the community and learn more about the resources we are generating to ignite the use of AI to support access to quality education. 

Integrating AI in education represents a paradigm shift in how we approach teaching and learning. By addressing education challenges, providing innovative solutions, contributing to the advancement of education, and enabling adaptability, AI can transform the educational landscape and unlock the full potential of every child. Through our work at AI-for-education.org, we are proud to be at the forefront of this transformative journey benefiting learners worldwide. We invite educators and innovators to get involved and help us create positive futures enhanced and empowered by AI. Are you interested in sharing your expertise? Join the conversation at https://ai-for-education.org/get-in-touch/.

Study Exchange Visits: Embracing an Impactful Opportunity

Written by Jackson Wu-Pong (Chemonics International)

Far too often, international development projects, caught in their own hustle and bustle, don’t commit the time and energy to engage with similar projects across the country, region, or world. Study Exchange Visits offer an engaging opportunity for development practitioners and policy makers to connect across similarities and differences. In short, Study Exchange Visits involve representatives from one development project spending strategic, intentional, and mutually informative time in another project’s context. Although the initial investments cannot be ignored, project leaders should not discount the benefits of increased intra-group collaboration, mutual learning, and improved development outcomes. These opportunities for progress are especially salient as Human Rights Day marks the 75th anniversary of the Universal Declaration of Human Rights’ proclamation, with Article 26 emphasizing education as a human right.

In both Georgia and Tajikistan, education system leaders are challenged to find the right balance between centralized authority and school autonomy. Compared to Tajikistan, where nearly all decisions and authority flow directly from the President’s office and the Ministry of Education and Sciences to less-autonomous schools, the Georgian system allows extensive autonomy at the school level with less standardization, monitoring, and supportive resources. Leaders from the USAID/Tajikistan Learn Together Activity (LTA) project along with representatives from Tajikistan’s Ministry of Education and Science (MoES) visited the USAID/Georgia Educating the Future Activity (EFA) project leadership and the Georgian Ministry of Education and Science (MoES) in a Study Exchange Visit.

LTA supports the Tajik MoES’ capacity to improve literacy and numeracy skills to impact primary (Grades 1-4) students' learning outcomes nationwide. The project is in full swing, with nationwide rollouts for teacher training, school leadership support, and educational television programs in 2023. EFA is in the early stages of implementation, supporting the Government of Georgia (GoG) in enhancing the quality of pre-service teacher education programs, building the capacity of school administrators, and strengthening school autonomy with a specific focus on Educational Resource Centers (ERCs).

The following points illustrate how any implementing partner can build mutual learning and support between projects. 

The Tajik Deputy Minister of Education and Science Abdulzoda presents a traditional Chakan embroidery to the principal of No. 2 Sagarejo Nugzar Chanturia Public School following a hospitable and informative school visit.

Photo Credit: Jackson Wu-Pong, Chemonics.

 Embracing Opportunity

Implementing partners with a sufficiently large portfolio have an opportunity to dynamically support their projects by building cross-project collaboration and learning. Study Exchange Visits are an excellent vehicle for fostering such international connections between government entities and project structures.

Further, Study Exchange Visits offer immense value in team building across silos. In this example, the Tajik delegation made frequent mention of how much each of their seven officials learned from spending a week together when, during normal business, they rarely have the opportunity to collaborate across Ministerial departments.

Making the Investment

Implementing partners looking to conduct a Study Exchange Visit should build the time and expense into their initial proposals, budgets, and annual work plans. Early planning engages stakeholders in the home office and partner country while preventing last-minute panic. For the Georgia trip, the LTA team wrote a Study Exchange Visit into their Year 3 Work Plan, received approval from USAID, and then coordinated between the Georgian and Tajik Ministries to finalize agendas, attendees, and logistics.

Pairing Similar Countries

The connected countries in a Study Exchange Visit should be similar in some way, be it historical, cultural, linguistic, religious, or otherwise. Both Georgia and Tajikistan are mountainous former Soviet Union countries sharing a commitment to continued educational development. Because of these similarities, the delegations could have fruitful conversations about educating hard-to-reach communities, ethnic and linguistic minorities, teacher retention, and shifting responsibilities to schools, among many other topics on which they differed. Without their similarities, the number of differences would be overwhelming and counterproductive.

Setting up Peer-to-Peer Connections

To encourage a productive and efficient Study Exchange Visit, organizers should identify parallel job functions between delegation members and build the visit around those pairs. This allows each of the pairs to “lead” one of the meetings and have a detailed and sophisticated connection. In one example from Tbilisi, the Tajik delegation’s representative from the Department of Higher Education took a more substantial role when meeting with the Georgian National Assessment and Examination Center, which coordinates university entrance exams, and at Ilia State University compared to meetings with the Georgian Education Resource Centers, which do not interact with higher education.

Emphasizing Learning and Teaching

Implementing partners looking to arrange a Study Exchange Visit should emphasize equity between the delegations. Both delegations repeated a principle of occupying both teaching and learning roles throughout the week. These roles were established at the initial planning stages and reflect the contextual similarities and common goals between the Georgia and Tajikistan education systems. This dual mindset pulled the delegations to an equitable playing field where both could benefit rather than assuming a hierarchy of knowledge, development, and ultimately power.

 Final Thoughts

There is no denying that the financial and time costs of planning and executing Study Exchange Visits can be substantial. However, Chemonics’ experience with the Tajik delegation in Georgia demonstrates their tremendous professional value. The Tajik delegation gained essential insight by connecting with their Georgian counterparts and each other. Educators and Ministry officials in Georgia had the opportunity to reflect on their own challenges while hearing about similar obstacles in Tajikistan. Further, project teams from both countries supported each other in their shared objectives around teacher professional development, improved student learning outcomes, and the pursuit of education as a human right — and look forward to more productive project implementation as a result.